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Responsible Gaming

At Jackspots City Casino, we’re committed to providing not just top-tier entertainment, but a safe and mindful gaming environment where every player can enjoy their time with confidence and control.

On this page, you’ll find valuable information and tools to help promote healthy play. This includes helpful strategies, age restriction tips, and a breakdown of features designed to help manage your gaming activity through your account settings.

How to Gamble Responsibly

Use these tips to keep your gambling habits healthy at Jackspots City Casino.

  • Always treat gambling as a fun activity, not a source of income
  • Never try to recover losses — only play what you can afford
  • Use deposit and time limits to manage your gaming
  • Make sure gambling isn’t your only source of entertainment
  • Take regular breaks to keep perspective and awareness
  • Avoid gambling while under emotional stress or influence
  • Learn how odds work and what fair play means
  • Reach out for help if gambling starts feeling out of control

Support Links

Concerned about your habits or helping someone close to you? These resources are here to support:

You can also download the Bet Blocker self-exclusion tool — install it on multiple devices and choose your lockout duration.

Underage Gaming

It’s illegal for anyone under the age of 19 to gamble at Jackspots City Casino. We take strict measures to protect minors and promote safe access for eligible players only.

Every new account is thoroughly verified to confirm legal age. If we detect or suspect underage use, the account is immediately terminated and all funds are forfeited.

What to Do If You Suspect Underage Gambling

If you believe a minor is using our platform, contact us via Live Chat right away so we can act accordingly.

Parental Control Tools

Shared devices at home? Use software like Net Nanny® to help block gambling content and monitor online access.

You can also try Bet Blocker for family devices, allowing you to restrict access to gambling-related websites completely.

Most modern devices also come with built-in parental controls — explore these tools on your phone, computer, or TV to create a safe environment.

Player Limits

At Jackspots City Casino, we offer a range of responsible gaming limits so you can manage your play in a way that suits you. All changes are processed using the GMT +2 time zone.

While adjusting your limits is available, we recommend careful consideration before increasing them. Please don’t use limit changes as a way to chase losses.

In the case of limit increases, a 24-hour delay applies before they take effect, giving you time to reconsider your decision.

Deposit Limits

Set a maximum amount you're allowed to deposit over a specified period. With deposit limits active, you stay in full control of your budget.

Loss Limits

Control the amount of real money you’re willing to lose per day, week, or month. Loss limits are calculated using cash balance only and reset automatically at midnight.

Session Limits

Session limits help you manage time spent playing. Choose a daily, weekly or monthly duration that fits your lifestyle and preferences.

Self Exclusion

If you're worried about your gambling habits, using our Self-Exclusion tool is one of the most effective ways to protect yourself and take back control.

Temporary Exclusion

Choose to take a short break from gaming by temporarily excluding your account. During this period, you won’t be able to access your account or place any bets.

Permanent Exclusion

If you feel a longer break is necessary, you can request permanent self-exclusion starting from a minimum duration of 6 months.

What Happens During Exclusion?

Your account will be locked for the entire exclusion period. You won’t be able to log in, deposit, or gamble. We also monitor and restrict attempts to create new accounts.

Next Steps After Exclusion

Once your exclusion is active, you’ve taken a major step in protecting your wellbeing. The following resources can offer continued support and guidance.